Inhlangano Yabathengi YaseChina (CNCA) ikhiphe umbiko kule nyanga (zi-5 kuNcwaba) othi izikhalazo ngesevisi yamakhasimende ye-AI zande kakhulu. Kwezinye izinkundla, ukufinyelela kusevisi yamakhasimende yabantu sekunzima, futhi abathengi bathi lezi zinkundla sezidlala “umacashelana”.
Ngokokuhlolwa kwakamuva kwe-Beijing TV, intatheli yazama ukushayela inombolo yesevisi yamakhasimende yesinye isikhulumi samavidiyo amafushane, yathola ukuthi isevisi ye-AI yamakhasimende yatshela kaningi ukuthi abeluleki abangabantu bamatasa. Kwaze kwaba yilapho intatheli isho izikhathi ezi-4 ukuthi ifuna ukudluliselwa kumuntu, lapho uhlelo lwaqala khona ukudlulisela ucingo kusevisi yabantu. Kusukela ekushayweni kocingo kuze kufinyelelwe kumeluleki ongumuntu, kwathatha cishe imizuzu engu-6.
Ngesikhathi esifanayo, izinsiza ze-AI zamanye amapulatifomu zisebenzisa izimpendulo eziphindaphindwayo, ukudlulisa umuntu ezigabeni eziningi nezinye izindlela ukuvimbela abathengi ukuba bafinyelele kusevisi yabantu, okwenza izinkinga zingasingathwa ngesikhathi.
Ngaphezu kwalokho, ngezinye izikhathi isevisi ye-AI yamakhasimende yenza izithembiso ezicacile mayelana nokwakheka kwezindleko, izaphulelo neminye imikhankaso yokuphromotha. Ngemva kokuba abathengi benze izinqumo zokuthenga besekelwe kulezi zithembiso, abahlinzeki benkonzo benqaba ukufeza izibopho, bethi izimpendulo ze-AI azimeleli isikhundla senkampani nokuthi okuqukethwe okukhiqizwe yi-algorithm akunawo amandla omthetho, okudala izingxabano.
I-CNCA ithe ku-“Ukuhlaziywa Kwezikhalazo Ezamukelwe Izinhlangano Zabathengi Ezweni Lonke Engxenyeni Yokuqala Ka-2026” ukuthi esikhathini esithile esidlule izikhalazo eziphathelene nesevisi yamakhasimende ye-AI noma i-AI ejwayelekile ziye zanda. Izinkinga ezibikwe abathengi zigxile kakhulu ezithembisweni ezingelona iqiniso zesevisi ye-AI yamakhasimende, ebunzimeni bokufinyelela kusevisi yabantu kanye nokunganembi kokuqukethwe okukhiqiziwe.
Isigaba sama-20 soMthetho Wokuvikelwa Kwamalungelo Nezintshisekelo Zabathengi sithi lapho abahlinzeki benkonzo benikeza abathengi ulwazi mayelana nekhwalithi, ukusebenza, ukusetshenziswa, isikhathi sokusebenza nezinye izici zezimpahla noma izinsizakalo, lolo lwazi kufanele lube yiqiniso futhi luphelele, futhi akuvunyelwe ukwenza ukukhangisa okungamanga noma okudukisa abathengi.
Yize isevisi ye-AI yamakhasimende efakwe ngumhlinzeki wenkonzo ingenawo ngokwayo isimo esizimele sokuthwala umthwalo wemfanelo womthetho womphakathi, iyithuluzi elibalulekile elifakwe futhi elisetshenziswa ngumhlinzeki wenkonzo emisebenzini yebhizinisi nasekuhlinzekeni izinsizakalo. Okuqukethwe ekukhiqizayo kuyingxenye yesevisi enikezwa ngumhlinzeki wenkonzo. Abahlinzeki benkonzo abasebenzisa isevisi ye-AI yamakhasimende kufanele futhi basungule indlela ecacile nelula yokudlulisela amakhasimende kusevisi yabantu.
Ngaphezu kwalokho, izimpendulo ezivela ku-AI ejwayelekile yomuntu wesithathu ngokuvamile azikwazi ukumela izithembiso ezisemthethweni zesikhulumi noma zomthengisi. Lapho abathengi besebenzisa i-AI ejwayelekile yomuntu wesithathu ukuhlola izinto ezibalulekile zokuthengiselana, kufanele baqinisekise okwesibili ngamawebhusayithi asemthethweni abahlinzeki benkonzo, isevisi yamakhasimende esemthethweni noma ezinye izindlela. Akufanele bathembele ngokunganaki ezimpendulweni ze-AI ejwayelekile yomuntu wesithathu, ukuze bagweme ukulahlekelwa yimpahla okungadingekile.