Umkhonyovu wothando ku-inthanethi ungomunye wemikhonyovu emidala kakhulu emhlabeni we-inthanethi, kodwa nanamuhla usaqhubeka nokushiya izisulu ezintsha zikhohlisiwe. Ucwaningo olwenziwe ngokubambisana amanyuvesi amane luveza ukuthi ama-chatbot e-AI manje asebenza kangcono ngisho kunabantu ekwenzeni lolu hlobo lomkhonyovu, okuwumphumela okhathazayo.
Namuhla, imikhonyovu yothando ivame ukuqala ezinhlelweni zokuthandana. Abakhohlisi basebenzisa amaphrofayela akhanga kakhulu, bazenze abantu abazimisele nabakhuthele ekuthandaneni, abahlangabezana nazo zonke izimfanelo ezilindelwe yisisulu kumuntu esingamthanda.
Ngemva kwalokho, umkhohlisi uxhumana nesisulu isikhathi eside ku-inthanethi, okuyinqubo evame ukuthatha izinyanga. Bavame ukusebenzisa izaba ezifana nokuthi “bahlala besohambweni lwebhizinisi phesheya” noma “basohambweni kwelinye izwe” ukuze bachaze ukuthi kungani bengakwazi ukuhlangana ngokushesha.
Lapho sekwakhiwe ukwethenjwa okwanele phakathi kwabo, umkhonyovu uvame ukuthatha enye yezindlela ezimbili: umkhohlisi angasho ukuthi ubhekene nesimo esiphuthumayo futhi udinga imali ngokushesha ukuze aphume enkingeni; noma azigabise ngenzuzo enkulu ayithole ngokutshala imali, bese eyenga isisulu ukuba sithumele imali ohlelweni lokutshala imali olungamanga lwezimali zedijithali.
Ngokusho kwe-IT之家, le mikhonyovu ibizwa ngokuthi “ama-long con”, ngoba incike ekwakheni ubudlelwano bokwethenjwa isikhathi eside. Abakhohlisi bavame ukuxoxa nezisulu nsuku zonke izinyanga ezilandelanayo. Nakuba le ndlela ibonakala idinga isikhathi esiningi, empeleni le mikhonyovu ivame ukuqhutshwa yizikhungo zomkhonyovu ezisemazweni afana neCambodia, iMyanmar neLaos. Iningi lababandakanyekayo lihola kancane, kanti abanye bayathunjwa bese bephoqwa ukuba benze imikhonyovu.
Ngokubika kwe-《Wired》, lolu cwaningo lwenziwe abacwaningi base-Amrita Vishwa Vidyapeetham University eNdiya, e-Ca' Foscari University of Venice e-Italy, e-University of Melbourne e-Australia, nase-Ben-Gurion University of the Negev kwa-Israel. Izinto ezahlolwa zazihlanganisa ama-chatbot e-AI afana ne-ChatGPT, u-Claude no-Gemini.
Abacwaningi bacela ama-chatbot e-AI nabakhohlisi abangabantu ukuba babambe iqhaza ngokwehlukana enqubweni eyenziwe njengomkhonyovu wothando. Ngokunembe kakhudlwana, balingisa isigaba sokuqala somkhonyovu, lapho ukwethenjwa kwakhiwa khona ngezingxoxo ezinde, kuze kube yilapho isisulu sigqugquzelwa ukuba sitshale imali ohlelweni olungamanga.
Imiphumela yocwaningo iveze ukuthi ama-chatbot e-AI asebenze kahle kakhulu. Azigcinanga ngokuphumelela ukuzenza abantu bangempela, kodwa kwezinye izinkomba zaze zadlula “abakhohlisi” abangabantu ababebambe iqhaza ekuhlolweni.
Ababambe iqhaza kulolu cwaningo babengazi inhloso yangempela yalo. Ngaso sonke isikhathi babecabanga ukuthi umuntu abaxoxa naye ungumuntu wangempela, kungakhathaliseki ukuthi empeleni wayeyi-AI noma engumuntu. Abacwaningi balinganisa izinga lokwethenjwa elakhiwa yizinhlangothi zombili besebenzisa ukuhlola okusekelwe emibonweni yababambe iqhaza kanye nezivivinyo eziqondile.
Ekupheleni kwezingxoxo, abacwaningi bahlola ababambe iqhaza ngezicelo ezifana “nokulanda uhlelo lokusebenza”. Lapho ubudlelwano bokwethenjwa babakhiwe umuntu, bangama-18% kuphela ababambe iqhaza abavumayo; kodwa lapho umuntu ababexoxa naye empeleni eyi-AI, lesi silinganiso sacishe safinyelela engxenyeni yababambe iqhaza.
Ngaphezu kwalokho, lapho ababambe iqhaza becelwa ukuba bahlole izinga lokwethenjwa kwabo umuntu ababexoxa naye, ama-chatbot e-AI nawo athola amaphuzu aphakeme kakhulu kunabantu.
I-《Wired》 yaxhumana ne-Anthropic, i-OpenAI kanye ne-Google mayelana nemiphumela yocwaningo. I-OpenAI ne-Google aziphendulanga, kanti okhulumela i-Anthropic wathi esitatimendeni izinqubomgomo zenkampani zikwenqabela ngokusobala ukusebenzisa u-Claude ukwenza imikhonyovu noma ukuzenza umuntu wangempela. Waphinde wathi inkampani isebenzisa izindlela eziningi zobuchwepheshe zokuvikela ukuze ivimbele abakhohlisi ekusebenziseni u-Claude ukwenza ubuqili.
Abacwaningi bakholelwa ukuthi into ekhathaza kakhulu kulolu cwaningo ukuthi uma amaqembu abakhohlisi esebenzisa ama-chatbot e-AI esikhundleni sabasebenzi abangabantu, izikhungo zomkhonyovu zingakhulisa kakhulu izinga lomsebenzi wazo.
Amarobhothi e-AI omkhonyovu angaxoxa nezinkulungwane zabantu abangaba izisulu ngesikhathi esisodwa, ngaphandle kwesidingo sabasebenzi abaningi. Abakhohlisi bangase badinge ukungenelela komuntu kuphela esinyathelweni sokugcina, lapho beyenga khona isisulu ukuba sidlulise imali, ukuze badlule emikhawulweni yokuphepha ebekwe uhlelo lwe-AI uqobo.