Ngokombiko we-First财经 wangomhla ziyi-14 kuNcwaba, u-Wang Puzhong, oyi-CEO yebhizinisi eliyinhloko lendawo kwa-Meituan, ukhulume ngemibono yakhe ngokusetshenziswa kwe-AI ezinkampanini enkulumweni yomphakathi, wabelana nangohlelo lwenguquko ye-AI ngaphakathi kwa-Meituan.
U-Wang Puzhong uthe, ngokwesimo samanje, nakuba ukutholakala kwe-AI kuningi, uma kukhulunywa ngokusetshenziswa empilweni yangempela, zimbalwa kuphela izinkampani ezikwaziyo ukubala izinzuzo ezingalinganiswa. Le nkinga idalwa ukungahambelani okune: ngokokuqonda, izinkampani kungenzeka zeqise ukubaluleka kwe-AI noma ziyibukele phansi; ngokusebenza kahle, amamodeli amakhulu asetshenziselwa imisebenzi yansuku zonke kodwa angafinyeleli emnyombweni; ngokwezimo zokusetshenziswa, i-AI isazungeza emaphethelweni futhi ayikahlanganiswa nomnyombo wokusebenza; ngokokuhlolwa, kufunwa imiphumela esheshayo kunganakwa izinga lokuzivumelanisa kwangaphakathi kwenkampani. Ngokubona kuka-Wang Puzhong, lokhu kungahambelani okune kuhlangene kwenza kube nzima ukuguqula ukutshalwa kwezimali ku-AI kube ukukhula komkhiqizo okungalinganiswa.
U-Wang Puzhong uveze ukuthi uguquko lwe-AI kwa-Meituan lwadlula ezigabeni ezi-4. Isigaba sokuqala saba ngoFebhuwari kuya kuNdasa walo nyaka, lapho inkampani yaqala “umnyakazo wokufuya izimfanzi” wabasebenzi bonke. Kodwa umphumela waba ukukhuphuka kakhulu kwezikweletu, kusetshenziswa izigidi zama-yuan ngosuku, kanti amaphutha adalwa yilokhu kufuya izimfanzi aphazamisa ukusebenza kwangempela.
Esigabeni sesibili, kusukela ngo-April, iminyango ehlukene yebhizinisi kwa-Meituan yasungula izinhlangano ze-AI. Ngemva kwalokho inkampani yaphetha ngokuthi kudingeka izinyathelo ezisebenzayo zenguquko, ukuze umdlandla wabasebenzi bonke uguqulwe ube umkhiqizo ngendlela ehlelekile.
NgoNhlangulana nangoNtulikazi, uguquko lwe-AI kwa-Meituan lwangena esigabeni sesithathu. Inkampani yahlela izindlela ngokusebenzisa uhlelo lokuncintisana, yathola ukuqonda okubalulekile: uguquko lwe-AI akuyona inkinga yobuchwepheshe, kodwa luwumsebenzi wesistimu ohlanganisa ibhizinisi, inhlangano nobuchwepheshe, futhi alunakuthembela kuphela emaqenjini ocwaningo nokukhiqiza. Ekugcineni, ngoNtulikazi, i-AI yaqala ukusebenza ezinqubweni zemikhiqizo zangaphakathi kwa-Meituan futhi yakhiqiza inani.
Inkundla ye-AI Agent esebenza kuzo zonke izimo kwa-Meituan, i-CatPaw, yethulwa ngokusemthethweni ngoNtulikazi walo nyaka, futhi isisetshenziswe kabanzi ngaphakathi kwa-Meituan: isifinyelele kubasebenzi abangu-90,000, kwakhiwa ama-Agent angu-30,000, futhi kwaqinisekiswa ukusebenza kwayo ezimweni eziningi zangempela zebhizinisi.
I-CatPaw inikeza uhlelo lokusebenza oluzimele lweselula kanye nekhasimende le-PC, lapho imisebenzi ivumelaniswa khona ngesikhathi sangempela kuzo zombili iziphetho futhi kubambiswane ngaphandle kwezingqinamba. Iselula ivumela ukuqaliswa kwemisebenzi noma nini, ukubuka inqubekelaphambili nokuqinisekisa ukwenziwa kwezinqumo ezibalulekile ukude; i-PC igxile ekwenzeni imisebenzi ejulile endaweni, inamakhono aphelele okusebenza ngamafayela, okulawula isiphequluli nokusebenzisa imiyalo yetheminali.
Imodi yamafu ye-CatPaw isekela ukusebenza okuqhubekayo amahora angu-7 × 24, futhi ayiphazamiseki ngisho noma idivayisi yasendaweni ivaliwe noma inqanyuliwe ku-inthanethi. Imisebenzi emide nemisebenzi ehleliwe iyaqhubeka isebenza efwini; uma isiqediwe, imiphumela ingabukwa noma nini ngokuvula umakhalekhukhwini noma ikhompuyutha.
Ngaphezu kwamakhono e-AI Agent ajwayelekile kuzo zonke izimo, i-CatPaw ihlanganisa nolwazi olujulile luka-Meituan lwayo yonke inkambiso yendawo yokuphila. Kusukela ekuphathweni kwezitolo, ohlelweni lokubuyekezwa, ekuguquleni ukumaketha kuya ekugcwaliseni nasekulethweni, lolu lwazi oluqoqwe isikhathi eside selupakishwe lwaba ochwepheshe namakhono alungele ukufakwa nokusetshenziswa, luhlanganisa ukuxilonga nokwenza ngcono ukubuyekezwa kwezitolo, ukukhiqizwa kwemibhalo yezimpahla, ukuklama nokuhlola izinto zokumaketha, ukuhlela imikhankaso kanye nokuhlaziya idatha yokusebenza.