Namuhla, i-AI ihlale yethulwa njengethuluzi elinamandla lokukhulisa ukukhiqiza, okuthi ngokombono lisize izinkampani zehlise izindleko futhi zithuthukise ukusebenza kahle. Nokho, ngokombiko we-Futurism wangomhla ka-25 ngesikhathi sendawo, iqiniso lihluke kakhulu. Ucwaningo olwandayo lubonisa ukuthi umthelela we-AI ekwandiseni ukukhiqiza ulinganiselwe kakhulu.
Ucwaningo lwakamuva lwe-National Bureau of Economic Research olwenziwe kubaphathi bezinkampani luthole ukuthi abangaphezu kuka-90% babaphenduli bayavuma ukuthi eminyakeni emithathu edlule i-AI “ayizange ibe nomthelela emisebenzini enkampanini yabo”; cishe u-89% baphinde bathi i-AI “ayizange ibe nawo nhlobo umthelela ekukhiqizeni”.
Nokho, izinkampani zisaqhubeka nokudiliza abasebenzi. UMark Ma, uprofesa e-Pittsburgh University School of Business owayengahileleki kulolu cwaningo, wabhala ku-The Conversation ukuthi ngakolunye uhlangothi izinkampani ziyaqhubeka nokwandisa ukutshalwa kwezimali ku-AI, kanti ngakolunye zinciphisa izikhundla ngokuphindaphindiwe. Lokhu kungqubuzana sekuyisimo esivamile emhlabeni wezinkampani namuhla.
Ukusebenzisa i-AI njengesizathu sokudiliza abasebenzi kungase kwenze isimo sibe sibi nakakhulu. UMark Ma wabhala: “Ukudilizwa okuqhutshwa yi-AI kanye nokungavikeleki kwemisebenzi okuhambisana nakho konakalisa izimo ezidingekayo ukuze i-AI ithuthukise ukusebenza kahle kwabasebenzi. Empeleni, ukudiliza abasebenzi kwenza isimo sengqondo sabo nge-AI sibe sibi, kanti ngemva kokuba inkampani yamukele i-AI, isimo sengqondo sabasebenzi nge-AI siba ngesinye sezici ezibaluleke kakhulu ekubikezeleni ukukhiqiza kwenkampani.”
Umbiko uveza ukuthi abatshalizimali nabo bangase bangavumelani nomkhuba “wokusebenzisa ukukhuthazwa kwe-AI njengesizathu sokudiliza abasebenzi”, ngakho izinkampani zingagcina zilahlekelwe kunokuba zizuze. UMark Ma waphinde waveza: “Abaphathi bakholelwa ukuthi kokubili ukutshala imali ku-AI nokudiliza abasebenzi kungakhuphula inani lenkampani. Kodwa ngemva kokuhlaziya indlela izimakethe zamasheya ezasabela ngayo kulezi zimemezelo zokudiliza abasebenzi, sathola ukuthi inzuzo emaphakathi yayicishe ibe nguziro.”
Isimilo sabasebenzi naso siyaqhubeka nokwehla, njengoba abaphathi begcizelela ngokuphindaphindiwe ukuthi i-AI maduze izokwenza ezinye izikhundla zingabe zisadingeka. I-Meta iyisibonelo esivelele: ngemva kokudilizwa kwabasebenzi ngezinga elikhulu nangendlela eyayingahlelekile, inkampani ibihlala ikuthola kunzima ukubuyisela isimilo sabasebenzi.
Abaphathi bezinkampani abasafuna ukuphinde bathole ukwethenjwa yilaba basebenzi ababhekene nengcindezi banendlela ende okufanele bayihambe. I-IT之家 ithole embikweni ukuthi uMark Ma nozakwabo basanda kuhlaziya ukuphawula ku-Glassdoor, bathola ukuhlobana okuqinile phakathi kwesimo sengqondo sabasebenzi nge-AI nokukhiqiza okukalwa ngolwazi lwezezimali lwenkampani. Ucwaningo lubonisa ukuthi imizwa emelene ne-AI phakathi kwabasebenzi empeleni yehlisa ukukhiqiza futhi iqede izinzuzo zokusebenza kahle ezingase zilethwe yi-AI.
UMark Ma uveze ukuthi ukuze kukhululwe ngempela inani le-AI, isimo sengqondo sabasebenzi sibaluleke kakhulu kunokulindela okuhle kwabaphathi. Weluleke abaphathi ukuthi bayeke ukusebenzisa i-AI ukuvikela noma ukuthethelela ukudilizwa kwabasebenzi, ngoba le ndlela iwukwahluleka kwamasu “okuphambene nezinzuzo ezingaba khona ze-AI”.