EngageLab Uyasebenza

I-EngageLab iyinkundla yokuxhumana namakhasimende engaphansi kwe-Jiguang (AuroraMobile), egxile ekusebenzeleni amabhizinisi angena ezimakethe zakwamanye amazwe nabathuthukisi emhlabeni wonke. Inkundla ihlanganisa ukufinyelela imilayezo, izinqubo zokumaketha nokuphathwa kwabasebenzisi ethuluzini elilodwa, ilungele ukuxhumana okuqhubekayo kusukela ekutholweni kwamakhasimende nasekuwenzeni asebenze kuya ekuwagcineni, futhi ingasetshenziswa nasezimweni zesevisi yamakhasimende.

Inkundla isekela iziteshi zemilayezo ezifana ne-AppPush, WebPush, Email, SMS, WhatsApp Business ne-OTP, ihlanganise izindlela zokufinyelela ezinhlelweni zokusebenza, kumawebhusayithi, kuma-imeyili, kuma-SMS nasekuxhumaneni okusheshayo.

Ohlangothini lokusebenza, i-EngageLab inikeza ukuhlela uhambo lwamakhasimende olubonakalayo, ukuhlukaniswa kwabasebenzisi, ukuphathwa kwamathegi namadeshibhodi edatha, okwenza kube lula ukuhlela izinqubo zemilayezo ngokwezici noma ngokuziphatha kwabasebenzisi nokubuka idatha efana nokuthunyelwa, ukufinyelela nokuchofozwa. Ithimba labathuthukisi lingasebenzisa i-API ne-SDK ukuxhuma ezinhlelweni zebhizinisi.

Amabhizinisi e-e-commerce, ezezimali kanye nezokuthutha angena ezimakethe zakwamanye amazwe angayisebenzisa ukuhlela izaziso zokumaketha ezinqamula izifunda, ukufinyelela abasebenzisi emikhankasweni nokubabuyisa. Ithimba lomkhiqizo lingaxhuma amandla ezaziso kuhlelo lokusebenza noma kuwebhusayithi ukuze lenze abasebenzisi abasha basebenze, likhumbuze ngemisebenzi futhi ligcine ukuzibandakanya.

Amaqembu ezokumaketha angasebenzisa uhambo lwamakhasimende nokuhlukaniswa kwabasebenzisi ukuphatha imikhankaso ezenzakalelayo; amaqembu osizo lwamakhasimende wona angasebenzisa i-SMS noma i-WhatsApp Business ukuthumela izaziso zesevisi nokuxhumana.

Ngaphambi kokuxhuma, kudingeka kukhethwe isiteshi esifanele ngokwendawo ibhizinisi elisebenza kuyo, ububanzi bemvume yabasebenzisi nohlobo lomlayezo, futhi kulungiswe idatha yabasebenzisi, amathegi nezimo zokuqalisa ezifanele. Imithetho yokuthumela, izindlela zokukhokhisa nokufinyeleleka kungahluka phakathi kweziteshi; uhlelo oluqondile kufanele lusekelwe ekucushweni kwangempela nasemigomeni yesevisi.

Izinqubo ezenzakalelayo zisadinga ukuhlolwa okuqhubekayo kokuqukethwe kwemilayezo, umqondo wokuqalisa nezinkomba zedatha. Umphumela wangempela wokufinyelela abasebenzisi uthonywa yizinto ezifana nenethiwekhi yesifunda, izinqubomgomo zesiteshi, isimo somsebenzisi nokuqukethwe okuthunyelwayo.