According to a message from the Qwen app, the Cainiao Agent recently went live on the Qwen Open Platform. Simply describe your shipping needs, and the Cainiao Agent can find a suitable shipping plan and courier based on factors such as the item type, price requirements, and pickup time.
Make sure the Qwen app is up to date, then use any of the following methods to activate the Cainiao Agent:
Type @Cainiao in the chat box
Tap the “dot icon” in the upper-right corner of the page to enter
Describe your shipping needs in the conversation, and Qwen will intelligently call the agent for you
The official detailed introduction is as follows:
From now on, you can chat with Qwen about these little shipping matters:
Get answers to shipping questions anytime
If you are unsure about shipping policies or how to ship something most affordably, just ask: “Can sunscreen spray be shipped?” or “I have a box of very heavy books. Which courier is cheaper?”
Drawing on an extensive knowledge base and real-time data, the Cainiao Agent provides accurate answers and recommendations right away.
Smart recognition, optimal recommendations
To ship affordably and conveniently, simply tell the Cainiao Agent what you need: “I want to ship clothes to Shanghai, preferably at a low price, with pickup today.”
The Cainiao Agent automatically matches you with Cainiao’s discounted shipping service and identifies the courier offering the best value.
Special shipping needs, easily arranged
When your shipping needs are difficult to enter using standard options, you can simply say: “Ship a mattress to Wuhan.”
The Cainiao Agent immediately recognizes this as a “large-item shipment” and accurately recommends carriers such as Deppon that specialize in transporting large items, eliminating the need to compare them one by one.
Recognizes familiar information, no repetition required
If you do not want to repeat your order details every time, the Cainiao Agent understands your needs, making shipping more convenient: “Ship a package to the address I used last time” or “Ship an express package to the office.”
With authorization, the Cainiao Agent can use keywords from your contacts and your historical shipping records to intelligently infer and automatically complete sender and recipient information, eliminating tedious data entry.
